Our Hearty Welcome To OzZo Organic Foods & Herbals world 🙏

*Cancellation & Return Policy*

At OzZo Organic foods & herbals, we're committed to delivering high-quality organic herbal products. Please review our policies below:

*CANCELLATION POLICY*

- Orders can't be cancelled once placed. We start processing immediately.

- We may cancel orders due to product unavailability, pricing errors, payment issues, or suspected fraud.

*RETURN & EXCHANGE POLICY*

Returns are considered only in exceptional cases:

1. Wrong item received

2. Damaged or defective product

*RETURN PROCESS*

To be eligible, you'll need:

- A full unboxing video showing the issue

- Email us at [your email] within 24 hours with order ID, video, and images

- Our team reviews and approves returns within 3-5 days

*IMPORTANT NOTES*

- Prepayment required; no COD

- No return without unboxing video

- Products must be unused, with original packaging and tags

- No returns for size, color, or change of mind

Need help? Contact us at [email protected]. Thank you very much 🙏